NBI Satisfaction Guarantee & Cancellation Policy
Satisfaction Guarantee -
If you aren’t satisfied with your course or educational resource, call or write us within 60 days of taking the course and we’ll make it right.
Cancellation Policy -
We understand that plans change. If you have purchased a course that no longer fulfills your learning requirement needs, please contact our Customer Service Department at 800-930-6182. We will be happy to assist in finding a replacement.
If you prefer, you may receive a full refund, less a $20 processing fee if you have not taken the course.