NBI Satisfaction Guarantee & Cancellation Policy

Satisfaction Guarantee -

If you aren’t satisfied with your course or educational resource, call or write us within 60 days of taking the course and we’ll make it right.

Cancellation Policy -

We understand that plans change. If you have purchased a course that no longer fulfills your learning requirement needs, please contact our Customer Service Department at 800-930-6182. We will be happy to assist in finding a replacement.

If you prefer, you may receive a full refund, less a $20 processing fee if you have not taken the course.

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