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  • What is a Teleconference?

    Teleconferences allow you to listen to a live NBI program broadcast on your telephone as streaming audio. Accompanying course reference materials are included with Teleconference purchases in a downloadable PDF format. Browse a list of upcoming Teleconferences.

  • How late can I register for a Teleconference?

    You may register right up to the Teleconference start time. However, early registration is recommended. Please call our Customer Service Department at 800-930-6182 with any questions.

  • Are multiple attendee discounts available?

    Yes, the more people you bring from your organization, the more you save. After the first registration, each additional attendee receives $10 off their total tuition.

  • Can I purchase a Teleconference for someone else?

    Yes, when registering online you will be asked to provide the recipient's email address and create an online account for the attendee.

  • What are my payment options?

    We accept Credit Card (MasterCard, Visa, American Express and Discover), Check or a Purchase Order. Please call our Customer Service Department at 800-930-6182 with any questions.

  • Is hardship tuition assistance available for Illinois, New Jersey and New York attorneys?

    Yes, please submit a request in writing to our Tuition Discount Committee via email to

  • Will I receive confirmation of my registration?

    Yes, you will receive a detailed confirmation email.

  • Do I need special equipment to participate in a Teleconference?

    No, the only equipment you need is a telephone.

  • Can I record the Teleconference?

    No. We ask that you do not record the program. An audio recording will be made available for sale.

  • Can multiple people listen in to the Teleconference?

    While only paid registrants can receive continuing education credit for attending, there are no limitations to the number of listeners at each connection.

  • Are Teleconferences accredited for CLE?

    Accreditation varies by state. View MCLE Information by State for detailed credit requirements.

  • I purchased a Teleconference, how do I access it?

    Click the My Account button at the top of the page to access your account. You will be prompted to log in using your email address and password. Once in your account, navigate to the Upcoming Events section where you will see your Teleconference purchases. Select the Teleconference by clicking on the product title or the [View Detail] button to navigate to the program launch page. The dial-in number and PIN are on the right side of the screen. It is important to call in prior to the start time. If the program is accompanied by reference materials, they can be found below the course summary. Click the [Download] materials button to view and download the reference materials PDF.

  • What do I do if experiencing technical problems during the broadcast?

    Contact our Customer Service Department at 877-624-7707.

  • How will I receive materials for the Teleconference?

    Program materials will be made available to you through your My Account in a downloadable PDF format 24 hours prior to the Teleconference. We recommend that you save it directly to your computer at your earliest convenience because your online access to this file is limited to 30 days. Adobe Acrobat Reader is required to view PDF manuals. You can download it for free at

  • How do I receive continuing education credit for a Teleconference?

    Listen for the letter codes that you will hear while listening to the program. You will want to jot these letter codes down as your accrediting agency may require these codes as proof of course completion. Once you have completed the program, return to the program page in your My Account and click [Certificate of Completion | Request Credit], which will take you to a short questionnaire where you will be asked to complete a program evaluation, supply letter codes if required by your credit agency and request credit. Depending upon your accrediting agency requirements, either we will submit your credits or provide you with the information that you need for self-reporting. View Continuing Education Credit FAQs.

  • What if I need to cancel my registration?

    We understand that plans change. If you find you can no longer attend a program please contact Customer Service. We'd be happy to assist you by transferring your registration to a colleague, setting up a credit for a different NBI event, or sending you the manual and audio recording of the event. View Returns & Cancellations for our full cancellation policy.

  • I just finished listening to a Teleconference, but my account says it is not complete.

    After the completion of a Teleconference, please allow up to 60 minutes for attendance verification and processing to complete. Once your attendance has been verified, a [Certificate of Completion | Request Credit], button will be accessible from the teleconference details page in your account. If it has been longer than 60 minutes and the [Certificate of Completion | Request Credit], button is still not available please contact us 877-624-7707.

  • How do I become a speaker?

    Contact us at:

    Phone: 800-909-7689

  • How do I submit a topic I am interested in seeing presented?

    Contact Customer Service at 800-930-6182 or