Enhance Client Satisfaction and Avoid Ethical Pitfalls
When it comes to client relations, everyday practice doesn't fit neatly into the bounds of legal ethics you learned in law school. This insightful course will teach you how to answer tough, real-world questions and avoid the top ten client-related ethical traps that catch attorneys by surprise. Head malpractice suits off at the pass and build stronger, more productive and positive client relationships - register today!
Effectively identify conflicts of interest and resolve them before it's too late.
Avoid creating an accidental attorney-client relationship.
Recognize easy-to-miss oversights in engagement agreements.
Examine practical, ethical ways to "fire" your client.
Find out how best to approach a client when you've made a mistake.
Gain tips for avoiding missed deadlines.
Forestall allegations of client fee trust mismanagement with our best practices guide.
Common Accidental Attorney-Client Relationships
Unclear Engagement Agreements: Common Oversights
Undetected, Unresolved Conflicts of Interest
Failure to Protect Confidentiality
Failure to Obtain Clear, Informed Client Consent
Improper Treatment of Client Funds
Failure to Own Up to a Mistake You've Made to Your Client
JOHN M. CANNON is a sole practitioner in Nashville. His practice areas include mediation, personal injury and contract law. Mr. Cannon earned his B.A. degree from Belmont University, his J.D. degree from the Nashville School of Law, and his M.A. degree from Middle Tennessee State University.
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