Legal Ethics: Avoiding Common Email Mistakes

Agenda / Content Covered

1. Attorney Duties, Statutes, and Case Law Regarding Email
   10:00 - 10:30, William J. Delaney
2. Creating Email Accounts and Storing Data
   10:30 - 11:00, Cindy E. Younkin
   1. "The Bad and the Ugly" of Passwords
   2. Dropping the Ball on Emails: Task Management Tools, Organization Tips, and Best Practices
   3. Email Management and Software Programs Every Attorney Needs to Know
   4. Printing Emails: Legal Hazards
   5. Cloud Storage and Data Security: Dos and Don'ts
3. Mistakes To Avoid When Sending and Receiving Emails
   11:15 - 12:15, William J. Delaney
   1. Inadvertently Forming an Attorney-Client Relationship
   2. Horrid Attachments Practices
   3. How to Avoid Auto-Fill Disasters
   4. Pitfalls and Perils of Disclaimers
   5. Inadvertent Transmissions and Metadata
   6. Dangers Posed by Using "CC" and "Reply All"
   7. Using Email on Your Phone: Public Wi-Fi Pitfalls and Other Traps for the Unwary
4. Failing to Respond Appropriately to a Hack or Virus
   12:15 - 1:15, Cindy E. Younkin
   1. Best Practices for Preventing a Cyberattack
      1. Email Encryption Tech You Need to Know
      2. VPN and Remote Work: Top Considerations
      3. Cybersecurity Policies: What They Must Contain
      4. Tips for Training Staff and Educating Clients
   2. Recognizing That You've Been Hacked: Key Steps to Take
   3. Failure to Address Email Hacks and Viruses Properly: Top Risks

Accreditation Details:

William J. Delaney is a member of The Delaney Law Firm LLC. Mr. Delaney is a lifetime fellow of the Rhode Island Bar Foundation, as well as a fellow of the American Bar Association. He is a member of the Rhode Island Supreme Court's MCLE Committee; and the Massachusetts, New Hampshire, Vermont, New York State, Pennsylvania, and Connecticut bar associations. He earned his A.B. degree from the University of Notre Dame, his M.B.A. degree from Rensselaer Polytechnic Institute, his J.D. degree from Albany Law School of Union University, and his L.L.M. degree from the Morin Center, Boston University School of Law.

Cindy E. Younkin is a partner of the law firm of McLean, Younkin & Willett, PLLC, where her practice areas include wills, trusts, probate, real estate, water rights, and agriculture/farm and ranch. Ms. Younkin earned her B.S. degree from Montana State University, Bozeman; Montana, and her J.D. degree from Lewis and Clark Law School, Portland, Oregon.