Communication Issues, Client-Counsel Disagreements, Joint Representations, and More
Do you know how often you need to communicate with your clients? Are you confident in your ability to resolve client disputes before they unravel? This fast-paced program offers useful tips to help you prevent and address a variety of everyday ethical dilemmas involving clients. Refine your approach to client communications; find out how to navigate fee, strategy, and outcome disputes; and get guidance on how to handle deceitful clients. Fine-tune your skills and avoid future problems - register today!
Learn what diligence really takes.
Discover techniques for avoiding communication issues in difficult client scenarios.
Clarify how you must respond when a client omits facts or makes a misleading statement.
Uncover practical guidance for ethically avoiding and cutting ties with problem clients.
Who Should Attend
This program is designed for attorneys. Paralegals may also benefit.
Ethically Navigating Client Communication Dilemmas
Diligence and Beyond: How Much Is Enough (and is Enough Really Good Enough)?
Handling Non-Responsive Clients and Clients With High Communication Needs
Ethical Communication Strategies for Remote Lawyers
Triaging Fee, Strategy, and Outcome Disputes
What's Your Duty? Client Half-Truths, Omissions, and Misrepresentations
How to Ethically Avoid and Walk Away From Problem Clients
ALYSSA A. JOHNSON is a partner with Hinshaw & Culbertson LLP, in the Milwaukee office. She focuses her practice in professional liability defense litigation. Ms. Johnson defends lawyers and law firms in legal malpractice matters including those arising from their underlying casework, as well as claims alleging Fair Debt Collection Practices Act (FDCPA) violations. She is admitted to practice in Wisconsin. Ms. Johnson is a member of the Milwaukee Association of Women Lawyers, Defense Research Institute (DRI) (Lawyers' Professionalism and Ethics Committee), and National Association of Women Lawyers. She earned her B.A. degree from the University of Wisconsin-Whitewater and her J.D. degree from Marquette University Law School.
KATHERINE SCHNAKE is a partner with Hinshaw & Culbertson LLP in the Chicago office. She devotes her practice to representing and advising lawyers and law firms on all aspects of the laws governing lawyers. Ms. Schnake's professional liability defense experience includes defending lawyers and law firms against actions for civil liability and professional ethics and responsibility. She is a former adjunct professor at The John Marshall Law School. Ms. Schnake is a member of the National Association of Women Lawyers and Chicago Bar Association (Young Lawyers Section, Professional Committee). She earned her B.A. degree cum laude, from Millikin University and her J.D. degree from The John Marshall Law School.
We use this information in order to improve and customize your browsing experience,
in addition to improving our internal analytics and metrics about our visitors.