Clients are the lifeblood of every successful practice. Your ability to effectively communicate and guide them through the legal process can be the difference between a flourishing client base and a bevy of malpractice risks. This legal course will help you build loyalty from the first phone call. Find practical ways to provide exceptional client service and grow your practice the right way. Register today!
Learn how to choose every incoming case carefully.
Don't hit "send" on your email before learning these key client communication canons.
Get guidance on drafting stellar legal opinion letters.
Explore effective approaches to common client situations.
Make the most of client meetings and leave no question unanswered.
Client Onboarding and Engagement
Weighing Profitability in Early Case Assessment
Drafting Client Emails and Legal Opinion Letters
Guiding Clients Through the Legal Process
Preparing for Client Meetings
What it Takes to Deliver Exceptional Client Service
This seminar meets the requirements of the NALA Certifying Board for 1.0 hours, including 0.0 ethics, of continuing legal education self-study credit required to maintain the CP(Certified Paralegal) credential.
KIMBERLY A. JACKSON is with The Robilee, Staffred & Emile Group located in Golden, Colorado. She has worked with both environmental organizations and oil and gas operators on issues of land use, regulatory compliance, ownership rights (surface, mineral, and royalty), conservation easements, air quality regulations, NEPA compliance, and public health and safety issues as they apply to populations impacted by mineral extraction. Ms. Jackson is a licensed nurse, earning her PN certification from the Community College of Denver; her B.A. degree from the University of Colorado; and both her J.D. and LL.M. degrees from the University of Denver Sturm College of Law. She is currently licensed in both New Mexico and North Dakota.
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