Practical Insights on Effectively Handling Feedback
Management author Ken Blanchard wrote, "Feedback is the breakfast of champions." And yet, most of us find receiving feedback hard to swallow (and that includes receiving positive feedback as well). When we get feedback, we often experience it as a threat to our sense of identity and react in ways that range from defensive and denial to dwelling and dramatizing. However, when we do not hear and accept feedback, we cannot get better at what we're doing or have a greater impact on our teams, our clients, and our own development. Learn how to effectively take and act on feedback - register today!
Learn how being a "feedback magnet" can improve your career trajectory.
Manage the resistance that naturally occurs in the face of feedback.
Identify why certain pieces of feedback are harder to hear than others.
Get tips for addressing feedback you disagree with.
Learn how to take action on what you're hearing.
Please note: No reference materials or credit will be available for this program.
Why Receiving Feedback is Critical to Career Success
Why Don't We Receive More Feedback - and What Can we do About it?
Common Reactions to Challenging Feedback
Helpful Strategies for Hearing Feedback with Less Defensiveness
DEBORAH GRAYSON RIEGEL is a keynote speaker and consultant who teaches leadership communication for Wharton Business School and Columbia Business School. She is a regular contributor for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company. The author of "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life," she consults and speaks for clients including Amazon, BlackRock, Bloomberg, Johnson & Johnson, and the United States Army. Her work has been featured in worldwide media, including Bloomberg Businessweek, Oprah Magazine, and The New York Times.
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