Inform Your Strategic Decision Making by Evaluating the Right Facts
As in any other industry, it's difficult to make sound business decisions in law without measuring and assessing the right information, like how much a customer is worth, where your current client servicing costs lie, and how much return you're getting on your marketing efforts. This course will focus on how attorneys can use key performance indicators (KPIs) and metrics to inform strategic decision making within their law firms. Don't miss this engaging opportunity to enhance the business side of your practice - register today!
Learn how to measure acquisition and client servicing costs.
Determine how to assess customer value and marketing ROI.
Learn how to identify opportunities in earnings and collections.
Get practical strategies for incorporating KPIs in your decision-making process.
This course is part of the Solo and Small Firm Series series.
KELLY C. STURMTHAL is a partner with DSM Law in Jupiter, Florida. Prior to becoming an attorney, Ms. Sturmthal worked in the banking and marketing industries. She left the banking industry to create and run several other businesses to pursue her law degree. Prior to earning her J.D., she earned her paralegal certificate. Ms. Sturmthal currently practices in the areas of estate planning, wills, trusts, probate, administration, and business contracts and planning. She provides many seminars to families, business owners and law offices. She earned her B.S. and B.A. degrees from the University of Central Florida, College of Business Administration, and her J.D. degree from the University of Miami School of Law.
We use this information in order to improve and customize your browsing experience,
in addition to improving our internal analytics and metrics about our visitors.