Your satisfaction is our guarantee! If you aren't satisfied with a seminar or training resource, call or write us and we'll make it right.

Cancellation -
We understand that plans change. If you find you can no longer attend the program please contact one of our Customer Service Representatives. We'd be happy to assist you by transferring your registration to a colleague, setting up a credit for a different NBI seminar, or sending you the manual and audio recording of the event. If you prefer, you may receive a full refund, less a $20 processing fee, if you cancel 4 or more business days prior to the seminar. Any cancellation received within 3 business days of the seminar will not be eligible for a cash refund.