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How can I contact the NBI continuing education credit department?
Phone: 866-240-1890
Email: credit@nbi-sems.com
How do I know if a course qualifies for continuing education credit?
Continuing education information will be listed with the program details.
May I receive continuing education credit for a course in more than one state?
In many cases, credit can be obtained in more than one state. Contact our Credit Department.
What if the continuing education credit I need is not listed on a course/product?
To inquire about the possibility of obtaining a credit not listed, contact our Credit Department.
How do I obtain proof/verification of my participation?
For a live classroom seminar, information will be available at the program. For a distance learning course, the information is available with the course.
May I receive partial credit if I did not complete the entire course?
Depending upon your accrediting agency requirements, credit may be awarded on a prorated basis for your participation time.
How will my continuing education credits be reported?
Depending upon your accrediting agency requirements, we will submit your credits or will provide you with the information you need to report your own.
If I took a course and it does not show up on my transcript, what do I do?
Continuing education credit will be reported within 30 days of the course. Contact our Credit Department to confirm that your request was processed if 30 days has passed. If you have reported your own credit, please contact your accrediting agency.
If I took a course within my reporting period and the credit is not reported before the end of the reporting period, will I be in non-compliance?
As long as you have completed a course within your reporting period, you will be in compliance. Continuing education credit will be reported within 30 days of the course.
How many credits can be earned with distance learning courses during my reporting period?
This information is available through your accrediting agency.
Can more than one person obtain continuing education credit under the same login for a teleconference?
Each person must register and log in separately. If a site license product is offered, you will be given information for submitting participants for credit purposes.
If I miss answering one of the polling questions during a teleconference, what do I do?
This will be handled on a case-by-case basis, please contact our Credit Department.
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