The demands made on your time and talent can be overwhelming when working in a small law office. Oftentimes, you end up needing to do everything from managing office operations to helping clients in any number of areas. Unfortunately, there is only one of you, so you need all the techniques available to stay on top of the game. This guide can give you the knowledge and skills necessary to successfully run a small office. Don't miss this chance to get up to speed – order today!

1. From Disarray to Symmetry: Effective Office Administration
2. The Balancing Act: Time and Financial Management
3. Getting Organized and Staying Organized: Effectively Using Management Systems
4. Maintaining Harmony in the Workplace Through Human Resource Management
5. Making a Connection: The Art of Communication
6. Keeping on Track: Avoiding Ethical Dilemmas and Malpractice

Continuing Education Credits:   

* denotes specialty credits

1. FROM DISARRAY TO SYMMETRY: EFFECTIVE OFFICE ADMINISTRATION
   9:00 - 10:00, Alain Jackson
1. Law Office Organizational Structures
2. Law Office Management Principles
3. Office Systems and Procedures
4. Systems Setup and Management
5. Organizational Tips and Tricks for Effective Office Administration
6. Group Discussion: Challenges and Solutions
2. THE BALANCING ACT: TIME AND FINANCIAL MANAGEMENT
   10:00 - 11:00, Ian Bezpalko
1. Challenges to Handling the Work Load
2. Avoiding Systems That Increase the Burden
3. Timekeeping and Billing Basics
4. Billing Systems for the Small Office Environment
5. Budgeting and Account Management
6. Tips and Tricks for Effective and Efficient Time and Financial Management
7. Group Discussion: Challenges and Solutions
3. GETTING ORGANIZED AND STAYING ORGANIZED: EFFECTIVELY USING MANAGEMENT SYSTEMS
   11:15 - 12:15, Alain Jackson
1. Paper Systems
2. Electronic Systems in the Average Software Package
3. Finding the Most Affordable and Effective Management System for Your Office
4. Secrets, Tips and Tricks to Effective Organizational Management
5. An Overview of Practice Management Systems for the Small Office Environment
6. Group Discussion: Challenges and Solutions
4. MAINTAINING HARMONY IN THE WORKPLACE THROUGH HUMAN RESOURCE MANAGEMENT
   1:15 - 2:15, Laurie A. Vogel
1. Law Practice Policies and Procedures
2. Personnel Policies: What Works and What Doesn't
3. The Hiring and Firing Process
4. Total Quality Management
5. Sustaining Motivation in the Workplace
6. Group Discussion: Challenges and Solutions
5. MAKING A CONNECTION: THE ART OF COMMUNICATION
   2:15 - 3:15, Laurie A. Vogel
1. The Importance of Building Strong Client Relationships
2. Effective Verbal Communication
3. Practical Written Communication
4. Communication Within Your Office
5. Blogging and Social Networking
6. Group Discussion: Challenges and Solutions
6. KEEPING ON TRACK: AVOIDING ETHICAL DILEMMAS AND MALPRACTICE
   3:30 - 4:30, Laurie A. Vogel
1. Professional Responsibility
2. Conflict of Interest
3. Avoiding Unauthorized Practice of Law
4. Malpractice Prevention
5. Improvement and Clarification of Documentation
6. Documenting the Client-Business Relationship
7. Group Discussion: Challenges and Solutions

IAN BEZPALKO is an attorney in Albuquerque, New Mexico, and has experience in copyright work and internet law. Mr. Bezpalko, a Phi Beta Kappa, earned B.A. degrees in History and Philosophy, and a Master's degree in Political Science from the University of New Mexico. He earned his J.D. degree from the University of New Mexico School of Law. While in law school, Mr. Bezpalko became Citations Editor for the Natural Resources Journal. He interned as clerk for the University Counsel's Office at UNM and acted as assistant to UNM School of Law faculty. He is author of "The Deep Seabed: Customary Law Codified" (2004, Natural Resources Journal, v. 44, No. 3) and upon graduation earned the ABA Section of Intellectual Property Law/Bureau of National Affairs award for Excellence in the Study of Intellectual Property Law. Mr. Bezpalko is a member of the Intellectual Property Section of the ABA, a member of the Albuquerque Bar Association, and a member of the American Intellectual Property Law Association. He is active in the State Bar of New Mexico as a member of the Law Office Management Committee, co-chair of the Technology Committee, and board member of the Solo Section.

ALAIN JACKSON is an attorney in Albuquerque, New Mexico, where he practices in the areas of personal injury, contract disputes, family law and domestic relations. He earned his B.A. and J.D. degrees from Excelsior University. Mr. Jackson is a member of the State Bar of New Mexico.

LAURIE A. VOGEL is a partner at Vogel and Burnette in Albuquerque, where she practices in employment and civil rights law from an employer or management perspective. The State Bar of New Mexico has recognized Ms. Vogel as a specialist in employment and labor law. She has taught legal issues in employment for the Albuquerque Technical Vocational Institute and for the U.S. Department of Energy's Central Training Academy. Ms. Vogel earned her B.A. degree from the University of Montana and her J.D. degree from the University of Idaho. She is a member of the State Bar of New Mexico (member, Employment Law Section), the American Bar Association (member, Law Practice Management Section) and the Society for Human Resources Management.

Please refer to Continuing Education Credit FAQ for general information about seeking credit for your participation in one of our continuing education programs.

Additionally, our team of credit specialists are here to answer your specific credit-related questions weekdays 7am - 5pm Central:

Phone: 866-240-1890

Email: credit@nbi-sems.com