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PAMELA N. DOWNS is the senior director of Hildebrandt Baker Robbins in Olathe, Kansas. Ms. Downs has more than 20 years of experience in litigation and law firm management. She has significant strategic planning and project management experience in discovery preparedness, litigation hold systems, archiving technologies, records management principles and technologies, case management, large-scale discovery projects and litigation database applications. Ms. Downs has developed processes to maximize corporate law department and law firm efficiencies and minimize corporate legal costs. Her litigation experience includes litigation support, general products liability litigation, tobacco litigation, pharmaceutical litigation, MDL, toxic tort, IP litigation, International privacy, regulatory inquiry, medical malpractice, white collar crime, estate administration and general litigation. Before joining Hildebrandt Baker Robbins, Ms. Downs spent 11 years at Shook, Hardy & Bacon, LLP, as the director of the international products liability litigation practice group, where she managed a multitude of litigation support projects and teams worldwide. Before that, she was the executive director at two mid-size law firms, where she was responsible for all aspects of firm and practice management, technology, and human resource needs and a CFO for a mid-size law firm. Ms. Downs is a senior director in the Hildebrandt Baker Robbins' (Thomson Reuters') litigation consulting practice. She attended Wichita State University and the University of Denver. MATTHEW GASAWAY is the Senior Litigation Consultant for the Litigation Services division at UnitedLex. As a litigation consultant, Mr. Gasaway provides advice to counsel for UnitedLex's clients regarding their practices for maintaining and preserving electronically stored information, and regarding discovery requirements in all relevant jurisdictions. As a practicing litigator for nine years prior to joining UnitedLex, he gained extensive experience in all aspects of discovery, including the production of electronically stored information, and he gained first-hand knowledge of the difficulties faced by counsel in managing that process. In his practice as a litigation consultant, Mr. Gasaway combines that litigation experience with his knowledge and familiarity with the technologies used in today's complex litigation in order to provide the most efficient solutions for UnitedLex's clients. In the years prior to his joining UnitedLex, he was an active trial litigator in Chicago. He initially practiced with the Chicago law firm of Peterson & Ross, and in 2003, joined with six Peterson & Ross partners to form the law firm of Chittenden, Murday & Novotny, where he practiced through 2009. At CMN, Mr. Gasaway's practice focused on the defense of general commercial litigation, with an emphasis on class action litigation, securities and financial disputes, and insurance litigation regarding group healthcare claims issues. He became one of CMN's top resources on ESI issues, drafting and contributing to the firm's annual eDiscovery survey for presentation to corporate counsel. During his eight years with CMN, he was responsible for a variety of commercial litigation matters, most recently winning a trial verdict in an intellectual property case involving the provenance of computer software, with defendants located in the U.S., Europe and India, and successfully defending a class action dispute alleging a conspiracy involving multiple Chicago health organizations. Mr. Gasaway earned his juris doctorate at the University of Iowa School of Law in 2001. Since joining UnitedLex in 2009, he has worked to assist UnitedLex's corporate and law firm clients through all stages of eDiscovery, from the preservation of potentially relevant data sources to the identification and review of critical data. In concert with UnitedLex's other attorney consultants, Mr. Gasaway has presented and demonstrated the principles of eDiscovery through continuing legal education programs, and continues to work with counsel for UnitedLex's corporate clients regarding their company's readiness for litigation and the best practices for eDiscovery. JEFF NEWBY is an associate litigation consultant for UnitedLex, a global leader in technology-powered legal and business solutions. During his time with UnitedLex, he has served the company's business development by researching eDiscovery law as it evolves in federal courts, provided guidance to the company's clients regarding discovery obligations, authors a monthly publication on recent eDiscovery decisions and recently completed a 100-case survey of the most common causes for discovery-related sanctions in federal courts. Mr. Newby has served UnitedLex's corporate clients by reviewing document retention policies to ensure legal compliance while maintaining cost-efficiency, provided litigation readiness assessments that enable companies to reduce the cost of responding to litigation, helped prepare 30(b)(6) witnesses, drafted internal eDiscovery policy documents and conducted countless custodian interviews. He also is a member of UnitedLex's corporate legal team. Mr. Newby's years of experience working in the eDiscovery business began when he joined Shook, Hardy & Bacon, LLP, as a litigation support analyst in the firm's products liability division. During his time at Shook, Hardy & Bacon, LLP, he oversaw large-scale document reviews and helped coordinate the production of over six million pages of documents in a single case. Additionally, Mr. Newby was responsible for interviewing eDiscovery vendors and oversaw the provision of their services. He left Shook, Hardy & Bacon, LLP in 2007 to begin law school at the University of Missouri Kansas City. Each year in law school, Mr. Newby earned the honor of Dean's List for academic achievement. He served as an editor on the Urban Lawyer and as a board member of the UMKC Law Moot Court Team. Mr. Newby continued expanding his knowledge of eDiscovery and has written several academic papers on the subject. He has been a presenter for the UMKC Law School and the Kansas City Missouri Bar Association on such topics as Alleviating the Burden of eDiscovery, The Cost of Litigation: How eDiscovery Costs Are Shaping the Litigation Landscape and eDiscovery and Ethics. HENRY C. SERVICE is a document review project manager for UnitedLex. The focal point of Mr. Service's career has been litigation and government regulation. Before joining the UnitedLex team, he started his career as an Assistant District Attorney with the Shawnee County District Attorney. There, Mr. Service was the only juvenile prosecutor and Child In Need of Care (CINC) prosecutor for two of the largest dockets in the Topeka court system. Later in his career, he worked as an attorney on the written discovery response (WDRT) litigation team at Shook, Hardy & Bacon, LLP. While on the WDRT, Mr. Service was exposed to complex discovery and litigation techniques and the rigors of highly contentious tobacco discovery litigation. Eventually, he went to work as a Team Leader with the Missouri Department of Health, Section for Long-Term Care Regulation (SLTCR). The SLTCR utilized both state and federal regulations in ensuring the compliance of every long-term care facility in the state of Missouri. While working for the SLTCR, Mr. Service's team was responsible for sanctioning or brining into compliance many of the state's facilities. His litigation experience also was utilized in the quasi-judicial proceedings that took place, before various administrative law judges, as a result of the state's regulatory activity. Recently, Mr. Service has been employed as the chief legal researcher and continuing legal education coordinator at Polsinelli Shugart, PC. He rekindled his interest in discovery litigation with the U.S. Department of the Interior - Office of the Solicitor, where he was on the team assembled to work with the Department of Justice on Jicarilla Apache Nation v. U.S., Case No. 02-25L, Ak-Chin Indian Community v. U.S., Case No. 06932L, and Salt River Pima-Maricopa Indian Community v. U.S., 745 F.2d 67. Mr. Service attended both Brooklyn Law School and Ohio Northern University College of Law, where he earned his J.D. degree. He earned his B.A. degree from the University of Alberta, Canada. Mr. Service is a member of The Missouri Bar and the USDC for the Western and Eastern districts of Missouri.
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