An on-the-job injury can be costly, both in terms of money as well as morale and productivity. Ultimately, all parties want to try and get back to status quo as quickly and painlessly as possible. Unfortunately, these claims often cause disagreement and contention, which rarely leads to a mutually advantageous conclusion. How can you avoid all the conflict and achieve the results your client deserves?

Learn a whole new slant on workers' compensation resolution – right from the convenience of your desk. This guide will help you to learn a more cooperative approach to claims that paves the way for a more satisfactory outcome – for all the parties involved. At your fingertips, you'll have valuable tips for carefully choosing new clients, building solid cases from the ground up and smoothly transitioning into a case that's already in progress. You'll also learn proven techniques for troubleshooting factors that are beyond your control and taking corrective steps if your case is being undermined. Present your case persuasively at the hearing and be prepared to factor in some of the hot topics in workers' compensation that may affect your next case. Order today and increase your odds for success.

1. Working With New Clients - Do's and Don'ts for Both Sides
2. Building a Case From the Ground Up
3. Getting Up to Speed With the Case in Progress
4. How to Smooth the Process for Both Sides - Practical Tips and Tactics
5. Controlling Issues That Could Damage or Destroy Your Case
6. What to Do When Your Case is Undermined
7. Ethics
8. The Hearing
9. Hot Topics

1. WORKING WITH NEW CLIENTS - DO'S AND DON'TS FOR BOTH SIDES
   9:00 - 9:45, Randal M. Klezmer and Michael A. Schoening
   1. What to Look for and What to Avoid in a New Client
   2. Obtaining all the Information You Need
   3. Providing Your Client With all the Information They Need
   4. What Does the Client Want and Can You Deliver It?
2. BUILDING A CASE FROM THE GROUND UP
   9:45 - 10:30, Paul L. Fields and Georgia Hartman
   1. Issues to Review
   2. Obtaining Medical Documentation
   3. Communication - Keeping Both Sides Informed
   4. Choosing Your Battles Wisely
   5. Wage Calculations - Hidden Gold Mines or Curses?
   6. Light Duty Job Offers - Issues and Tactics
3. GETTING UP TO SPEED WITH THE CASE IN PROGRESS
   10:45 - 11:15, Natalie M. Fierek
   1. Missing Information - What, if Anything, is Missing? Is it Obtainable? Is it Fixable?
   2. Can You Improve Your Client's Current Position?
   3. Cost Containment Techniques
4. HOW TO SMOOTH THE PROCESS FOR BOTH SIDES - PRACTICAL TIPS AND TACTICS
   11:15 - 12:00, Randal M. Klezmer and Michael A. Schoening
   1. Getting the Worker Back to a Productive Life
   2. Maximizing Success in Motions for Additional Conditions
   3. Keeping Treatment Authorized and Effective
   4. Getting Bills Paid
5. CONTROLLING ISSUES THAT COULD DAMAGE OR DESTROY YOUR CASE
   1:00 - 1:30, Randal M. Klezmer
   1. Intervening Events
   2. Career Ending Injuries
   3. Out of Control Medical Providers
6. WHAT TO DO WHEN YOUR CASE IS UNDERMINED
   1:30 - 2:00, Paul L. Fields and Georgia Hartman
   1. Fraud - The Kiss of Death
   2. The Unreasonable Client
7. ETHICS
   2:00 - 3:00, Michael A. Schoening
8. THE HEARING
   3:15 - 4:00, Natalie M. Fierek
   1. What Commissioners Want
   2. Effective Presentation of Evidence
   3. The Key to Building and Winning Your Case
9. HOT TOPICS
   4:00 - 4:30, Randal M. Klezmer
   1. Voluntary Abandonment
   2. Drug Testing and Effect on Claims
   3. Zone of Employment - Coming and Going Rules
   4. Subrogation
   5. Wage Loss
   6. Settlements
   7. Medicare Set-Aside Arrangements

PAUL L. FIELDS is field counsel for the insurance company Liberty Mutual Group. His main area of practice is workers' compensation defense and has been since 1987. Mr. Fields has lectured to insurers and employers about workers' compensation. He earned his B.A. degree from Wabash College and his J.D. degree from Indiana University School of Law. Mr. Fields is a member of the Indiana State Bar Association.

NATALIE M. FIEREK is an attorney with the law firm of Klezmer & Maudlin, P.C. Her practice is focused on representing injured workers before the Worker's Compensation Board of Indiana and the Illinois Workers' Compensation Commission. Ms. Fierek is licensed to practice law in Indiana and Illinois. She is a member of the American, Indiana State and Indianapolis bar associations. Ms. Fierek earned her B.S. degree, with honors, from Ball State University and her J.D. degree from the Indiana University School of Law.

GEORGIA HARTMAN is staff counsel for Liberty Law Offices in Indiana. Ms. Hartman earned her B.A. degree from Purdue University, her M.A. degree from Northern Illinois University and her J.D. degree, cum laude, from Indiana University School of Law. She was an in-house counsel member for the Fort Wayne Community School from 1993 to 2003. Ms. Hartman was an associate attorney with Beckman Lawson, L.L.P. from 1997 to 1999. She is admitted to the Indiana Bar, the U.S. Court, Northern District of Indiana, the U.S. District Court, Southern District of Indiana and the U.S. Court of Appeals, 7th Circuit.

RANDAL M. KLEZMER is a principal with the Indianapolis law firm of Klezmer & Maudlin, P.C., where he practices in the area of workers' compensation. Mr. Klezmer has been practicing law since 1992 and has lectured to various professionals such as ICLEF, National Business Institute and several employer groups on workers' compensation. He is a member of the Indianapolis Bar Association and the Indiana State Bar Association. Mr. Klezmer earned his B.S. and J.D. degrees from Indiana University.

MICHAEL A. SCHOENING is a partner in the Fortville law firm of Nation Schoening Moll, P.C., where his practice is devoted primarily to workers' compensation, insurance defense law and administrative law. Mr. Schoening has been practicing law since 1982 and is a frequent speaker before business and professional groups such as National Business Institute, JWF Specialty and the Indianapolis Chamber of Commerce on topics related to workers' compensation. For the past 12 years, he has been teaching finance and accounting at Indiana Wesleyan University. Mr. Schoening is a member of the Indiana State Bar Association, the American Bar Association and the Defense Trial Counsel Institute. He earned his B.A. degree from Illinois Wesleyan University and his J.D. degree from John Marshall Law School.

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