An on-the-job injury can be costly, both in terms of money as well as morale and productivity. Ultimately, all parties want to try and get back to status quo as quickly and painlessly as possible. Unfortunately, these claims often cause disagreement and contention, which rarely leads to a mutually advantageous conclusion. How can you avoid all the conflict and achieve the results your client deserves?

Learn a whole new slant on workers' compensation resolution – right from the convenience of your desk. This guide will help you to learn a more cooperative approach to claims that paves the way for a more satisfactory outcome – for all the parties involved. At your fingertips, you'll have valuable tips for carefully choosing new clients and building solid cases from the ground up. Present your case persuasively at the hearing and be prepared to factor in some of the hot topics in workers' compensation that may affect your next case. Order today and increase your odds for success.

1. Working With New Clients - Do's and Don'ts
2. Building a Case From the Ground Up
3. How to Smooth the Process for Both Sides - Practical Tips and Tactics
4. Controlling Issues That Could Damage or Destroy Your Case
5. Ethics
6. The Hearing
7. Hot Topics

1. WORKING WITH NEW CLIENTS - DO'S AND DON'TS
   9:00 - 9:45, Douglas R. Mendenhall
   1. What to Look for and What to Avoid in a New Client
   2. Obtaining all the Information You Need
   3. Providing Your Client With all the Information They Need
   4. What Does the Client Want and Can You Deliver It?
2. BUILDING A CASE FROM THE GROUND UP
   9:45 - 10:45, Douglas R. Mendenhall
   1. Issues to Review
   2. Obtaining Medical Documentation
   3. Communication - Keeping Both Sides Informed
   4. Choosing Your Battles Wisely
   5. Wage Calculations - Hidden Gold Mines or Curses?
   6. Light Duty Job Offers - Issues and Tactics
3. HOW TO SMOOTH THE PROCESS FOR BOTH SIDES - PRACTICAL TIPS AND TACTICS
   11:00 - 11:45, Douglas R. Mendenhall
   1. Getting the Worker Back to a Productive Life
   2. Maximizing Success in Motions for Additional Conditions
   3. Keeping Treatment Authorized and Effective
   4. Getting Bills Paid
4. CONTROLLING ISSUES THAT COULD DAMAGE OR DESTROY YOUR CASE
   11:45 - 12:15, Kevin Kaufhold
   1. Intervening Events
   2. Career Ending Injuries
   3. Out of Control Medical Providers
5. ETHICS
   1:15 - 2:15, James A. Telthorst
6. THE HEARING
   2:15 - 3:15, Kevin Kaufhold
   1. What Commissioners Want
   2. Effective Presentation of Evidence
   3. The Key to Building and Winning Your Case
7. HOT TOPICS
   3:30 - 4:30, James A. Telthorst
   1. Voluntary Abandonment
   2. Drug Testing and Effect on Claims
   3. Zone of Employment - Coming and Going Rules
   4. Subrogation
   5. Wage Loss
   6. Settlements
   7. Medicare Set-Aside Arrangements

KEVIN C. KAUFHOLD is the principal of Kaufhold & Associates, P.C., in Belleville. Mr. Kaufhold maintains a general practice with a concentration in labor law, pensions, municipal law, personal injury and workers’ compensation. He has been certified as an expert witness in labor law matters and has litigated precedent setting cases in handicap discrimination, retaliatory discharge, union representation issues, and other employment-related matters. Licensed to practice law in the State of Illinois, Mr. Kaufhold also has litigated in the federal trial courts, the Illinois Appellate and Supreme courts, and many federal and state administrative agencies. He is a member of the Illinois State and St. Clair County bar associations, and has been active in the International Foundation of Employee Benefit Plans. Mr. Kaufhold is a past chair of the Labor Law Section Council of the Illinois State Bar Associations. He earned his B.A. degree from Southern Illinois University and his J.D. degree from Georgetown University.

DOUGLAS R. MENDENHALL is a partner in the Alton law firm of Smith, Mendenhall, Selby & Cole. Mr. Mendenhall has been an attorney for more than 31 years and focuses his practice on the representation of petitioners in workers' compensation cases and plaintiffs in personal injury matters. He is a member of the Illinois State Bar Association, the American Bar Association and the American Association for Justice. Mr. Mendenhall earned his B.A. and J.D. degrees from the University of Illinois.

JAMES A. TELTHORST oversees the Workers' Compensation Practice Group in the Edwardsville office of Heyl, Royster, Voelker & Allen, P.C. Mr. Telthorst focuses his practice on the representation of employers, self-insureds and insurance carriers in workers' compensation matters in both southern Illinois and eastern Missouri. He has arbitrated cases on behalf of employers before both the Illinois Workers' Compensation Commission and the Missouri Division of Workers' Compensation. Mr. Telthorst is a member of the Bar Association of Metropolitan St. Louis; The Missouri Bar; and the Madison County, Illinois State and American bar associations. He earned his B.S. degree from the Missouri University of Science and Technology and his J.D. degree from St. Louis University.

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