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JOE DICKERSON is the founder and president of Financial Forensic Services, LLC. He is a graduate of the National Crime Prevention Institute, School of Police Administration, the University of Louisville. He was a founding member of the Harris County District Attorney's Organized Crime Bureau in Houston, Texas. Mr. Dickerson, along with publishing several books and tapes has more than 45-years of financial investigation experience. He has lectured nationally and internationally on financial investigation and judgment enforcement. After serving as a Detective Sergeant with the Houston Police Department, he founded the Oil & Gas Crime Prevention Bureau. He is a nationally recognized expert and instructor on financial investigations and judgment enforcement and has trained the FBI, DEA, Secret Service, IRS, SEC, Postal Inspectors, US Attorneys Staff, Attorney General staff, Texas Rangers and various law enforcement agencies, bar associations, regulators, trade associations and professional groups. Mr. Dickerson is a Certified Financial Investigator and a Certified Fraud Examiner. He is a member of the American Society of Industrial Security Lecturers, the Association of Certified Fraud Examiners, the International Association for Asset Recovery, the National Association of Certified Investigators (Founder/President), the National Association of Legal Investigators (Former Director), the World Association of Detectives, then Intellenet, the National Council of Investigators and Security Services (former Chairman/Audit, Committee, former Treasurer) and the Turn Around Management Association. STEVEN D. GLENN is a co-owner of Magnum-Diego Priority Services, LLC. Magnum-Diego's main business is service of process. They perform tasks including investigations and skip tracing to effect service. Mr. Glenn developed a knack for locating hard to find people, with very little information. He believes skip tracing is an art not a science. He has utilized many national databases, at times locating people his client could not find, using the same database. Mr. Glenn utilizes techniques learned in his previous work experience to effectively locate people. He was a computer technician in the US Navy. The art of repairing electronic equipment requires a systematic approach to solving problems, logical thinking and common sense. Mr. Glenn is a member of the National Association of Professional Process Servers and Founder and President of the Process Servers Association of Colorado. DOUGLAS D. KOKTAVY is the president of Douglas D. Koktavy, P.C., in Denver, where his practice is focused on commercial and consumer creditors' work for several Denver area banks and out of state lenders. He also represents several automobile finance companies in creditor and bankruptcy issues. Mr. Koktavy is a past member of the Legal Affairs Subcommittee for the Board of Directors of the National Automotive Finance Association, and Colorado past editor for CarLaw, a trade publication aimed at automobile dealers, lenders and finance companies. He earned his B.S.B.A. and J.D. degrees from the University of Denver. Mr. Koktavy is a member of The Colorado and Denver bar associations. JEANNE LEWIS is the owner of Pratt Adjustment Bureau, which is a Colorado repossession company. She has been in the business of finding and repossessing cars, trucks, boats, recreational vehicles and other equipment since 1998. The need to secure the collateral lead her to learning to skip trace those debtors who have moved but not notified their lien holders. Her clients include national lenders, financial institutions and credit unions across the United States. She attends at least two skip tracing seminars every year to stay current with new technologies and techniques. As a member of the American Recovery Association, Allied Finance Adjusters Conference and the Rocky Mountain Repossessors Association, she is able to network nationwide with innovative individuals who face similar challenges. ARLENE MILLER is a partner at Miller & Cohen, P.C. She received her B.A. degree from Emory University and her J.D. degree from the University of Kentucky. Ms. Miller is licensed to practice law in Kentucky, Ohio, and Colorado. Miller & Cohen, P.C. was founded in 1969. The firm engages in general civil and trial practice in all Courts in Colorado in the field of creditors' rights, which includes commercial and retail collections, bankruptcy, construction and mechanics' lien law and business law. Ms. Miller is an active member of the Commercial Law League of America. She has served as chair of the Western Region, chair of the Creditors' Rights Section and Board Representative for the Creditors' Rights Section. For 6 years, Ms. Miller also served as arrangements chair of the Western Region's highly successful one-day networking-marketing-educational meeting in Los Angeles, California. In 2009, she received the league's most prestigious award to a member who has not served as president of the organization, the President's Cup. Ms. Miller is also an active member of the International Association of Commercial Collectors, and has spoken to the membership about manifesting prosperity in business and life. She facilitates international teleconference seminars about Negotiating from the Heart and Getting to 'Yes' in a New Way. Ms. Miller is a Certified Mentor & Professional Life Coach with the Global Coaching Community of The Insight Foundation, a non-profit humanitarian teaching organization based in Perth, Australia. She has as Cert IV in Life Coaching & Mentoring from The Global Coaching Academy of the Insight Foundation, and a Cert IV in Training & Assessment from the Australian Institute of Business Studies of the Insight Foundation.
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